Terms of service
This is a placeholder, not a legal document.
Small has not yet been incorporated and no lawyer has reviewed this page. Nothing here should be relied on. A real terms of service and privacy policy will be published, naming the actual operating company, before Small handles a live customer’s money or data.
What follows is a plain description of how Small works today, not a binding contract. When the real terms are written, they’ll need to cover at least this ground:
What Small does
Small lets a business create and send invoices, and collect payment by card. We are not a bank, we do not extend credit, and we do not hold customer funds — payments are processed by Stripe and settle directly to the business’s own Stripe account.
Our fee
Creating and sending an invoice is free. Small takes 1% of an invoice’s total at the moment it’s paid, taken as an application fee on the Stripe charge. Card processing charged by Stripe is separate and is not part of Small’s fee.
Who’s responsible for what
The business using Small is responsible for the accuracy of its invoices, for its relationship with its own customers, and — as merchant of record on its Stripe account — for handling refunds and disputes. Small is responsible for the software working as described.
What’s missing
The real terms will additionally need to cover: acceptable use, liability limits, data retention and deletion, account termination, and the governing law and jurisdiction. None of that is decided here.